2009年10月25日 星期日

Individual Assignment: Question One

There are too much about ERP software in the marketing.I choose two sources to compare the features.

Enterprise Resource Planning (ERP) is a term usually used in conjunction with ERP software or an ERP system which is intended to manage all the information and functions of a business or company from shared data stores.

An ERP system typically has modular hardware and software units and "services" that communicate on a local area network. The modular design allows a business to add or reconfigure modules (perhaps from different vendors) while preserving data integrity in one shared database that may be centralized or distributed.
SAP

SAP software can help you become a best-run business – in fact, it's the choice of more than68,000 small businesses and midsize companies.

SAP software is:

  • Affordable for small businesses and midsize companies
    Every business is unique, which is why we offer a complete portfolio of business management and business intelligence solutions designed to fit the way you do business – and your budget.
  • Designed with your company in mind
    SAP solutions for small and midsize companies are designed to be complete – offering the breadth and depth of functionality you need to run your business; easy to use – enabling quick adoption with little training; and flexible – they can scale and adapt as you grow your business. Every solution we offer is based on best practices learned from more than 35 years of SAP's experience working with best-run companies.
  • Easy to implement and maintain
    From affordable on-premise solutions, to on-demand solutions with a monthly subscription, our solutions can be implemented within weeks by SAP and our large network of qualified SAP partners. We'll work with you every step of the way, before and after you go live, to make sure your implementation is a success.


SAP software solutions for small businesses and midsize companies offer you the robust business management and business intelligence (BI) and performance management functionality you can use to power your business from end-to-end, streamline your operations, and improve visibility into your business information for better decision making.

For example:

SAP SOFTWARE FOR THE BANKING INDUSTRY

How can you measure the value of experience? For over 30 years, SAP has worked successfully with clients in thebanking industry. Now, the value of that experience can be measured by your success.

When you choose software from SAP's portfolio of solutions for small businesses and midsize companies, each with embedded analytics that can be enhanced withbusiness intelligence capabilities


Business intelligence.
Performance management.
Clarity in business operations.

Business intelligence and performance management: they're at the heart of every best-run business, in every industry. They bring clarity to core business operations – and they set the foundation for sound strategy and flawless execution.

SAP's business intelligence and performance management solutions provide broader visibility and deeper insight across your business. You see significant benefits in the basic areas of your business, including:

  • Financial management – Increase working capital, improve profits, and achieve corporate governance.
  • Customer relationship management – Acquire new customers, retain them, and develop long-term, profitable relationships.
  • Supply chain management – Effectively and efficiently source materials, manufacture products, and deliver orders.

Our solutions also have broad applicability for your industry analytic needs.


Advantages and disadvantages of SAP ERP

Advantages:

  • ERP allows easier global integration (Barriers of currency exchange rates, language, and culture can be bridged automatically)
  • Updates only need to be done once to be implemented company wide
  • Provides real-time information, reducing the possibility of redundancy errors
  • Creates a more efficient work environment making it easier for employees to do their job which leads to effectiveness
  • Vendors have past knowledge and expertise on how to best build and implement a system
  • No hardware purchase or maintenance costs
  • No developer training costs and the vendor will train the users

    Disadvantages:
  • Locked into relationship by contract and manageability with vendor - a contract can hold a company to the vendor until it expires and it can be unprofitable to switch vendors if switching costs are too high
  • Inflexibility- vendor packages may not fit a company's business model exactly and customization can be very expensive
  • Return on Investment may take too long to be profitable
  • SAP ERP implementations have a risk of project failure





QAD

The QAD Vision: The Perfect Lean Market

Consider this: The same powerful and proven lean principles that drive efficiency within a manufacturing plant can be equally applied to each part of the extended enterprise — and to every connection in the global supply and demand network.

The Perfect Lean Market envisions a frictionless supply chain where information is freely shared in real time, processes are reduced to only value-added tasks, and waste is eliminated throughout the value stream.

Driven by our passion for the manufacturing industry, QAD’s goal is to guide the global manufacturing community toward this marketplace vision, with industry thought leadership, and innovative product and service offerings that help drive lean principles across the extended enterprise.

The Perfect Lean Market is not a destination, but a journey. We invite you to join us on the quest:

QAD in High Technology

Even the best products enjoy a relatively short life cycle that can only be sustained with by the most efficient collaboration with suppliers. Manufacturing, performed within the enterprise or outsourced, must be the optimized based on low cost and high quality.

QAD has an unmatched track record for applying lean thinking across the entire suite of QAD Enterprise Applications from product design to supply chain management, to manufacturing, logistics, and customer management.

QAD provides solutions used by many leading manufacturers of electronic components systems and equipment. Our solutions are used by companies manufacturing personal computers, semiconductors, discrete components, and telecommunication systems and provide a broad range of functionality as required in this sector.

Industry Commitment & Vision

QAD is committed to delivering solutions that help high-tech manufacturers better control their rapidly changing and fast moving global supply chain as well as improving their internal efficiencies in their operations.

Flexibility

In an industry with faster product life-cycles than any other, as well as greater supply chain complexity, the need for systems that both address all requirements and can be implemented rapidly and reconfigured simply is paramount. QAD Enterprise Applications architecture allows high-tech companies to address the needs faster and more cost effectively than older, broad applications.

Complete Integrated Suite

The QAD solution for high-tech and electronic companies is a complete solution addressing the requirement of strategic sourcing, collaborative design and manufacturing, outsourcing and off-shoring, product life-cycle management and service and support management of systems and equipment once installed.

Collaboration

QAD provides tools to allow for greater collaboration with your trading partners in procurement and strategic sourcing, design, outsourcing and with your customers. With a focus on visibility and elimination of waste, we aim to accelerate your supply chain.

Global Scalability

Many high tech manufacturers operate globally, either supplying products to global markets, procuring materials globally, or outsourcing all or part of their processes to overseas partners. QAD solutions support any configuration of and can be deployed in multiple languages, multiple entities and to support the needs of global enterprises.

Key Issues in High Tech

QAD’s goal is to deliver the best suite of products and services to its customers. To achieve this goal, QAD works closely with customers and industry experts to understand and address their challenges and opportunities:

Achieving supply and demand balance: In high change environments, the ability to react to events is essential to manage profitability and delivery performance. Product variations and short product life cycles increase the challenge of variability in demand and volatility in supply. QAD systems support collaboration with trading and visibility; integrated transaction and planning systems allow real-time execution with accurate information.

Accelerating revenue: quote to cash across all channels:Apply lean to the quote to cash process, for every sales channel, and you will be more competitive and accelerate sales and collections. Customer management from distributors to OEMs requires comprehensive sales and marketing automation to establish competitive advantage.

Driving innovation: High tech companies compete on innovation and optimization of short product lifecycles. QAD partner with PTC to provide a full Product Development System (PDS) integrated with procurement and manufacturing to offer the single best approach to full Product Lifecycle Management (PLM). In addition, QAD provides a robust solution for configure-to-order environments. QAD Configurator allows order entry personnel to easily configure complex products without the need for technical knowledge of the product or the system.


QAD Supply Chain


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QAD Supply Chain is a comprehensive group of applications that fulfills the diverse materials planning and movement requirements of small or large, multi-national companies. This solution set delivers functionality and capabilities that help manufacturers drive margin and cost improvements, enhance customer satisfaction, and meet industry compliance requirements. Manufacturers can align demand and supply to support the delivery of the right product, to the right place, at the right time, at the right cost.

QAD Supply Chain is designed to address simple or complex networks with enhanced functionality available as the enterprise grows. Modules are integrated with QAD Enterprise Applications, and each has a low total cost of ownership. Collaborative portals are available for both demand and supply side needs.

Customer Support

Once companies make the decision to implement QAD Enterprise Applications, it’s crucial to have a responsive and experienced support team to help them execute rapidly and keep their systems running smoothly. Our global support professionals are focused on quick issue resolution and uninterrupted service, so our customers can serve their customers better.

QAD Customer Support provides the resources, tools and expertise you need to help make the most of your QAD investment and support your business operations at optimal levels. We provide the following features within our QAD Customer Support offering:

Access & Response

  • Phone, e-mail, Web, chat access
  • 24x7 critical system down support
  • Global access to live support
  • Remote access diagnostics
  • Established incident response times based on severity

Online Self Service through support.qad.com

  • Incident creation and tracking
  • QAD Knowledgebase
  • QAD Learning Portal
  • Product documentation
  • QAD Download Center
  • Business Improvement Webinar Series
  • User communities and discussion forums
  • QAD License Usage Tool

New Releases & Product Updates

  • Major and minor releases and upgrades
  • Service Packs and Engineering Change Orders (ECOs)
  • Proactive defect notification
  • Platform compatibility guide

Remote access diagnostic tools, extensive searchable knowledgebase and online chat features help ensure fast time-to-value during implementation and beyond. Customers can quickly and easily get the latest software releases and patches through the QAD download center. Only QAD Customer Support provides a convenient Learning Portal to help prevent knowledge erosion, by giving the staff the training they need, when they need it, at their own pace.

We value the trusted advisor role QAD has earned with our customers over the past 28-plus years. Every member of the QAD Customer Support team is a seasoned veteran with years of industry experience and superior knowledge of QAD solutions. Our global network of local support centers gives quick access to the answers you need, in 27 languages. Collaboration, flexibility and innovation make QAD Customer Support a unique partner for long-term success.